How do I return an item?
Returns & Exchanges
We want you to be satisfied with your Aina Clothing purchase. If for any reason you are not, please contact us for an RA# (return authorization), and to start the return process.
All returned item(s) must include a copy of your invoice.
Please include a note providing a reason for the return or exchange and what you would like us to do. Be sure to include contact information. For your protection and to ensure prompt delivery we recommend sending your return via insured and prepaid US Mail, or in a method in which the package can be tracked. Any shipping fees associated with returning or exchanging items are the sole responsibility of the purchaser. All clothing items must be returned in unused, unwashed condition, and have the original tags attached within 30 days of receipt. Please note that "Final Sale" items are non-refundable or exchangeable. Items with alterations are non-returnable. All returned items are subject to our inspection. We reserve the right to deny a refund/exchange if the items are determined to be worn or damaged. All exchanges are contingent upon existing stock. Please allow 10 business days from the day we receive the return to process your credit. Shipping and handling fees are non-refundable.